Custom Software · AI Automation · Agentic Development

Automate repetitive work with AI automation and custom software

IT-TOGO helps Belgian SMEs save time by automating admin, email, documents and business processes — and by connecting their existing systems.

Custom software
AI automation
API integrations
Dashboards
WhatsApp/SMS flows
Support & hosting
The problem

Is your business losing too much time on manual work?

Many SMEs still rely on scattered Excel files, emails, WhatsApp messages and manual follow-up. That costs time, causes mistakes and makes growth harder.

Too much admin
No overview
Manual follow-up
Duplicate work
Systems that don't talk to each other
Solutions

What we can build for your business

Concrete building blocks that pay for themselves quickly — modular pieces that combine into one working solution.

AI email assistant

Automatic classification, summarisation and suggested replies for incoming email.

WhatsApp / SMS automation

Automated messages, reminders and customer flows that speed up your communication.

Custom dashboards

A clear view of customers, revenue, planning or operations — tailored to your business.

API integrations

Connect your systems so data flows automatically without manual copy-paste.

Document automation

Quotes, contracts, PDFs and reports generated automatically.

Internal AI assistant

Let your team search procedures, documents and internal knowledge through AI.

Approach

From idea to working solution

A short, transparent approach — without endless meetings or thick reports.

  1. 01
    Process analysis

    Together we map out where time is being lost.

  2. 02
    Small proof of concept

    A quick test that makes the solution tangible.

  3. 03
    Development

    Robust build of the final solution.

  4. 04
    Testing & delivery

    We validate it together in your own environment.

  5. 05
    Hosting, support & optimisation

    We keep improving after launch.

Why IT-TOGO

Technically strong, practically minded

We combine software development, infrastructure, API integrations, AI and automation. No theoretical slide decks — just working solutions that save time.

Book an intro call
  • Technical background

    Software, infrastructure, APIs and AI in one hand.

  • Practical SME approach

    Working solutions, not PowerPoints.

  • Focus on time savings

    Every project targets measurable savings.

  • Custom without overengineering

    Exactly what you need, nothing more.

  • Support after delivery

    Hosting, monitoring and ongoing optimisation.

Cases

In practice

A recent project, in detail.

Ghent University
Faculty of Medicine and Health Sciences
Education

Academic management — teachers, courses and validation in one place

Challenge

Assigning teachers to courses was managed across several academic years in scattered Excel files. Little overview, error-prone, and no way to trace who changed what and when.

Solution

A custom web application (hosted in the EU) that registers people, courses and assignments centrally — with a per-course validation workflow, import of existing Excel data, exports to CSV, Excel and PDF, role-based access and a complete audit trail.

Outcome
  • A single source of truth instead of scattered Excel files
  • Full traceability: every change logged with who, what and why
  • Validated courses with a clear status
  • Reports and exports in one click
  • GDPR-compliant, with data kept within the EU
FAQ

Frequently asked questions

The questions SME owners typically ask before getting started.

How much does an automation or AI project at IT-TOGO cost?

It depends entirely on your scope. Simple automations start at a few hundred euros per month (setup + hosting). Larger custom platforms with AI agents can run into tens of thousands of euros. In our first no-obligation call we give you a concrete estimate based on your situation.

How long does it take from first call to working solution?

A proof of concept is typically ready within 2 to 4 weeks. The full solution including testing and delivery takes 1 to 3 months depending on complexity. Small automations are often fully live within weeks.

Will it work with the software we already use?

Yes, almost always. We integrate with common SME tools like Teamleader, Odoo, Exact Online, Microsoft 365, Google Workspace, WhatsApp Business and SMS providers. If your software has an API, we can connect to it. Even for Excel files or legacy systems, there's usually a workable solution.

What if I need changes or new automations later?

No problem. The code stays yours — no vendor lock-in. An ongoing support contract covers monthly optimisations and small adjustments. For larger additions we agree a new scope. You always decide when and how far you want to take it.

How is GDPR and customer data security handled?

Data is hosted within the EU, encrypted in transit and at rest. AI processing runs through European endpoints where possible. We sign a data processing agreement and you get full documentation of where data lives. GDPR compliance is the baseline, not an extra.

Do I need technical knowledge to manage the solution?

No. Every solution is built to be used daily by your existing team — no IT background required. Dashboards, forms and flows use plain language. A short handover with explanation is always included.

Which companies or sectors do you work with?

Mainly Belgian SMEs between 5 and 200 employees in services, distribution, logistics, construction, retail and B2B. The common thread: businesses with repetitive admin, customer communication or follow-up that's better handled by automation.

Contact

Ready to make your admin smarter?

Tell us briefly which process costs you time today. We'll think along about a practical solution — no commitment, just concrete advice.